Data Handling & Use
Rocket Reception processes customer communication data only to provide reception and communication services on behalf of the businesses using the platform.
Data may be accessed and processed for the following purposes:
Responding to customer inquiries
Maintaining conversation context and continuity
Routing messages appropriately
Supporting service operation and improvement
Rocket Reception does not use customer data for advertising, profiling unrelated to the service, or resale.
Businesses using Rocket Reception retain ownership of their customer data. Rocket Reception acts as a service provider processing data on their behalf.
Data access is limited to what is necessary to deliver the service.